SACHAJUAN TERMS OF SERVICE (AMENDED)
Last Updated: April 14, 2026
This website is operated by SACHAJUAN INC. Throughout the website, the terms 'we', 'us' and 'our' refer to SACHAJUAN INC.
By visiting our website and/or purchasing something from us, you engage in our ‘Service’ and agree to be bound by these Terms of Service (“Terms”).
Any new features or tools added to the website shall also be subject to these Terms.
This website is provided as a service to you and may be used for informational purposes only.
BY USING THE WEBSITE OR SERVICES, YOU AFFIRM THAT YOU ARE AT LEAST 18 YEARS OLD. THESE TERMS OF USE ARE SUBJECT TO CHANGE BY SACHAJUAN AT ANY TIME AND AT OUR DISCRETION WITHOUT NOTICE. SACHAJUAN MAY ALSO MAKE CHANGES AND/OR IMPROVEMENTS IN THE SERVICES OR THIS WEBSITE OR ADD NEW FEATURES AT ANY TIME WITHOUT NOTICE. CHANGES ARE EFFECTIVE FROM THE DATE POSTED. YOUR USE OF THIS WEBSITE OR THE SERVICES AFTER ANY CHANGES ARE IMPLEMENTED CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES. AS A RESULT, YOU SHOULD REVIEW THESE TERMS OF USE EACH TIME YOU USE THIS WEBSITE OR SERVICES.
PLEASE READ THESE TERMS CAREFULLY. BY USING OUR SITE , YOU ASSENT TO THESE TERMS AND THE PRIVACY POLICY. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, YOU MUST EXIT THE WEBSITE IMMEDIATELY, AND YOU MUST NOT USE THE WEBSITE OR SERVICES.
IMPORTANT TO NOTE: THESE TERMS CONTAIN PROVISIONS THAT GOVERN RESOLUTIONS OF ANY CLAIMS BETWEEN COMPANY AND YOU, INCLUDING AN ARBITRATION AGREEMENT, CLASS ACTION WAIVER, AND JURY TRIAL WAIVER. IN ARBITRATION, THERE IS NO JUDGE OR JURY TO DECIDE YOUR CLAIMS, AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. YOU ARE ALSO WAIVING YOUR RIGHT TO BRING A CLASS ACTION. THIS MEANS YOU MAY NOT PROCEED IN A CLASS, CONSOLIDATED OR REPRESENTATIVE CAPACITY. PLEASE SEE “DISPUTE RESOLUTION” (SECTION 21) FOR MORE INFORMATION
SACHAJUAN INC. may indicate that different or additional terms, conditions, guidelines, policies, or rules apply in relation to your access to and use of some or all of our Services, including our Privacy Policy, and any other terms and conditions disclosed within the website, including, without limitation, that are relevant to any specific features or content (“Additional Terms”). You understand and agree that such Additional Terms are hereby incorporated by reference into these Terms. Any Additional Terms become part of these Terms, and if there is a conflict between these Terms and the Additional Terms, the Terms will control for that conflict.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature. You further agree not to attempt to reverse engineer, decompile, or otherwise derive the source code or underlying structure of any portion of the website.
We reserve the right to suspend or terminate access to the website at any time, without notice, for conduct that it reasonably believes violates these Terms or applicable law.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more detail, please review our Returns Policy.
SECTION 7 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK, AND SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send comments, creative ideas, suggestions, proposals, plans, feedback or other materials or submissions, whether online, by email, by postal mail, or otherwise (collectively, 'comments'). By submitting comments, you grant SACHAJUAN a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, reproduce, modify, adapt, publish, translate, distribute, publicly display, publicly perform, and otherwise exploit such comments in any form or medium, for any purpose, including promotional and marketing purposes.. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms.
You represent and warrant that you own or have all rights necessary to grant the license above to use your comments and that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 – PERSONAL INFORMATION
We are committed to protecting the privacy of our website visitors in accordance with applicable laws and regulations. Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please CLICK HERE. Please note that our website is not specifically dedicated to children, and we do not actively solicit information from children. Children under the age of 13 must obtain permission from a parent or guardian before submitting information to our website. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can address the matter.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms, you are prohibited from using the website or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 – TRADEMARKS
All names, titles, trademarks, service marks, logos, and trade dress appearing on the website are the property of SACHAJUAN or are used with permission. These marks may not be used, copied, reproduced, distributed, or displayed without the prior written consent of SACHAJUAN.
From time to time, the website may also display trademarks, service marks, or logos owned by third parties. All such marks are the property of their respective owners and may not be used without authorization. Nothing on the website grants, expressly or implicitly, any license or right to use any SACHAJUAN or third-party trademark.
SECTION 14 – COPYRIGHT AND INTELLECTUAL PROPERTY
All content available on the website (including, but not limited to, images, artwork, photographs, text, software, documentation, electronic files, audio and video clips, and other materials (collectively, “Materials”)) is protected by copyright and other intellectual property laws. SACHAJUAN retains all rights, title, and interest in the Materials, except where rights are held by third parties.
Some Materials may also be subject to additional restrictions, including rights of privacy, publicity, or moral rights. Unauthorized copying, reproduction, modification, distribution, display, or transmission of protected Materials is strictly prohibited, except as permitted under applicable copyright law, including fair use.
SECTION 15 – COMMERCIAL USE PROHIBITED
The Materials on the website are made available for personal, non-commercial use only. Unauthorized downloading, reproduction, publication, sale, licensing, or other commercial exploitation of Materials is expressly prohibited.
Anyone wishing to use Materials for commercial purposes, publication, exhibition, or any use beyond fair use must request and receive prior written permission from SACHAJUAN or the applicable rights holder.
SECTION 16 – REPRESENTATIONS; WARRANTY DISCLAIMER; LIMITATION OF LIABILITY
By accessing or using the website, you represent and warrant that your use of the website will comply with these Terms and all applicable laws, rules, and regulations. You further represent that you will not use the website in a manner that infringes the rights of any third party or interferes with the operation, security, or integrity of the website.
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure, error-free or free from viruses or other harmful components, nor does it warrant that any defects will be corrected. Your use of the website is at your sole risk.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall SACHAJUAN INC, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Without limiting the foregoing, the total aggregate liability of SACHAJUAN for any claim arising out of or relating to these Terms or your use of the website shall not exceed the amount, if any, that you paid to SACHAJUAN for access to or use of the website during the twelve (12) months preceding the event giving rise to the claim. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless SACHAJUAN INC and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 18 – SEVERABILITY
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 19 – TERMINATION
We may suspend or terminate your access to the website, in whole or in part, at any time and for any reason, including if it reasonably believes that you have violated these Terms or applicable law.
Upon termination, your right to access and use the website will immediately cease. Provisions that by their nature are intended to survive termination including, but not limited to, intellectual property rights, disclaimers, limitations of liability, indemnification, and governing law shall survive any termination or suspension of access.
SECTION 20 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
These Terms and any policies or operating rules posted by us on this website or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms).
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
SECTION 21 – GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of California.
SECTION 22 – CHANGES TO TERMS
You can review the most current version of the Terms at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms constitutes acceptance of those changes.
SECTION 23 – CONTACT INFORMATION
Contact: contactuspro@sachajuan.com
SECTION 24 – DISPUTE RESOLUTION (ARBITRATION, CLASS ACTION WAIVER, JURY TRIAL WAIVER)
a. PLEASE READ THIS SECTION CAREFULLY. EXCEPT AS THESE TERMS OTHERWISE PROVIDE, YOU WAIVE YOUR RIGHTS TO TRY ANY CLAIM IN COURT BEFORE A JUDGE OR JURY AND TO BRING OR PARTICIPATE IN ANY CLASS, COLLECTIVE, OR OTHER REPRESENTATIVE ACTION. Other rights that you would have if you went to court, such as access to discovery or appeals, also might be unavailable or limited in arbitration.
b. Purpose. The term "Dispute" means any dispute, claim, or controversy between you and Sachajuan Inc., its agents, employees, officers, directors, principals, successors, assigns, subsidiaries or affiliates (collectively for purposes of this section, “Company”) arising from or relating in any way to the (1) these Terms of Use and their interpretation or the breach, termination or validity thereof, and the relationships which result from these Terms of Use (2) your use of any Content or other service owned or operated by Company; or (3) any products or services sold or distributed by or through Company, whether based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this "DISPUTE RESOLUTION" section (with the exception of the enforceability of the Class Action Waiver clause below). "Dispute" is to be given the broadest possible meaning that will be enforced. If you have a Dispute with Company that cannot be resolved through negotiation within the time frame described in the "Notice of Dispute" clause below, you and Company agree to seek resolution of the Dispute only through arbitration of that Dispute in accordance with the terms of this section, and not litigate any Dispute in court, except for those matters listed in the Exclusions from Arbitration clause. Arbitration means that the Dispute will be resolved by a neutral arbitrator instead of in a court by a judge or jury.
c. Jury Trial and Class Action Waiver. EXCEPT AS THESE TERMS OF USE OTHERWISE PROVIDE AND TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND COMPANY ACKNOWLEDGE AND AGREE THAT YOU ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND TO THE LITIGATION OF DISPUTES IN STATE OR FEDERAL COURTS OF GENERAL JURISDICTION. ANY DISPUTE RESOLUTION PROCEEDINGS, WHETHER IN ARBITRATION OR COURT, WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS OR REPRESENTATIVE ACTION OR AS A NAMED OR UNNAMED MEMBER IN A CLASS, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL ACTION, UNLESS BOTH YOU AND COMPANY SPECIFICALLY AGREE TO DO SO IN WRITING FOLLOWING INITIATION OF THE ARBITRATION. THIS PROVISION IS NOT APPLICABLE TO THE EXTENT THIS WAIVER IS PROHIBITED BY LAW.
d. Notice of Dispute. Company would like the opportunity to assist you and resolve your disputes informally where possible. Before formally pursuing a Dispute in arbitration, you agree to first send a detailed notice (“Notice”) to Company by email at contactus@sachajuan.com. If Company has a dispute with you, Company agrees to first send a detailed Notice to your e-mail address on file with us. Your Notice must contain all of the following information: (1) your full name; (2) your address, telephone number, and email address; (3) information sufficient for Company to identify any transaction at issue (e.g., your order number, order confirmation communication, etc.); and (4) a detailed description of your dispute, the nature and basis of your claim(s), and the nature and basis of the relief you are seeking with a calculation for it. You must personally sign this Notice. Company’s Notice will likewise set forth (x) information sufficient for you to identify any transaction at issue and (y) a detailed description of our Dispute, the nature and basis of our claim(s), and the nature and basis of the relief we are seeking with a calculation for it. You and Company agree to negotiate in good faith about the Dispute in an effort to swiftly resolve it to your satisfaction without the need for a formal proceeding. Should Company request a telephone conference with you in an effort to resolve your Dispute as part of this informal process, you agree to personally participate (with your counsel if you are represented). This process should result in resolution of the Dispute, but if for some reason it is not resolved within 60 days after receipt of a fully completed Notice and the parties have not agreed to extend this time period, you or Company may initiate an arbitration. Compliance with and completion of this mandatory informal dispute resolution process is a condition precedent to filing any demand for arbitration. The statute of limitations and any filing fee deadlines shall be tolled while the parties engage in this process. Unless prohibited by applicable law, the arbitration administrator shall not accept or administer any demand for arbitration unless the claimant has certified in writing that they have fully complied with this process. This certification shall be personally signed by you or Company. A court shall have the authority to enjoin the filing or prosecution of arbitrations without first providing a fully completed Notice and participating in good faith in this informal dispute resolution process.
e. Initiation of Arbitration Proceeding/Selection of Arbitrator. If the Dispute cannot be resolved through the informal dispute resolution process, the party initiating the arbitration proceeding will initiate it with the American Arbitration Association ("AAA"), www.adr.org, pursuant to the AAA Consumer Arbitration Rules and the Consumer Due Process Protocol (collectively, "AAA Rules") in effect at the time any demand for arbitration is filed with AAA. If the AAA is unavailable or unwilling to apply this Dispute Resolution Section as written, the parties shall mutually agree on an alternative administrator that will administer the proceeding under the Dispute Resolution Section as written. Any arbitration will be held before a single neutral arbitrator. The terms of this section govern in the event they conflict with the rules of the arbitration organization selected by the parties.
f. The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party.
g. Location of Arbitration. You or Company may initiate arbitration in San Diego, California (unless applicable laws allow otherwise).
h. Sole Exceptions to Arbitration. Notwithstanding the foregoing, in lieu of arbitration: (1) either you or Company may elect to have an individual claim heard in small claims court consistent with any applicable jurisdictional and monetary limits that may apply, provided that it is brought and maintained as an individual claim and is not appealed or removed to any court of general jurisdiction; and (2) you agree that you or Company may bring suit in court to enjoin infringement or other misuse of intellectual property rights. You agree to waive your rights to a trial by jury.
i. Jurisdiction. To the extent that a cause of action is brought in court pursuant to the exceptions listed above, you agree that such an action shall exclusively be commenced and heard in the state or federal courts of San Diego, CA, United States of America and you agree to submit to the personal and exclusive jurisdiction of the courts located within the city of San Diego in the State of California.